Privacy Policy

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name
• Billing Address & Shipping Address
• Payment Information (Note: We do not store credit card numbers; these are handled securely by our payment processors like Razorpay).
• Email Address
• Phone Number

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Third-Party Disclosure

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Razorpay and other payment gateways to process secure payments. Your transaction data is shared with them only to the extent necessary for the purposes of processing your payments.
• We use Google Firebase for authentication and database services.
• We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal and accounting requirements.

5. Cookies

We use cookies to maintain your session, cart contents, and user preferences. By using our site, you agree to the use of cookies. You can choose to disable cookies through your browser settings, but this may affect your ability to use the site.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

• Email: welltiva01@gmail.com
• Phone: +91-9137353878